Privacy Policy

Version from 01.01.2025


In this privacy policy, we, Eventcrew AG (hereinafter referred to as Eventcrew, we, or us), explain how we collect and process personal data. This is not an exhaustive description; other privacy policies or general terms and conditions, participation conditions, and similar documents may govern specific matters. Personal data includes all information that relates to an identified or identifiable person. If you provide us with personal data of other individuals (e.g., family members, data of colleagues), please ensure that these individuals are aware of this privacy policy and only share their personal data with us if you are authorized to do so and if this personal data is accurate. This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation (GDPR), the Swiss Data Protection Act (DSG), and the revised Swiss Data Protection Act (revDSG). However, whether and to what extent these laws apply depends on the specific case.


Responsible for the data processing described here is Eventcrew AG, Grenzstrasse 6, 8280 Kreuzlingen, Switzerland, unless otherwise specified in individual cases. If you have data protection concerns, you can address them to the following contact address: contact@stagestaff.ch


We primarily process the personal data that we receive from users, customers, and other business partners in the context of our business relationship or that we collect from users when operating our websites, apps, and other applications.


Where permitted, we also obtain certain data from publicly accessible sources (e.g., debt collection registers, land registers, commercial registers, press, internet) or receive such data from authorities and other third parties. In addition to the data you provide directly to us, the categories of personal data we receive from third parties about you include, in particular, information from public registers, information we learn in connection with official and legal proceedings, information related to your professional functions and activities (so that we can, for example, conclude and process transactions with your employer with your help), information about you in correspondence and discussions with third parties, creditworthiness information (if we conduct business with you personally), information about you provided to us by people in your environment (family, advisors, legal representatives, etc.) so that we can conclude or process contracts with you or involving you (e.g., references, your address for deliveries, powers of attorney, information to comply with legal requirements such as anti-money laundering and export restrictions, information from banks, insurers, distributors, and other contractual partners of ours regarding the use or provision of services by you (e.g., payments made, purchases made)), information from media and the internet about you (if indicated in the specific case, e.g., in the context of an application, press review, marketing/sales, etc.), your addresses and, if applicable, interests and other sociodemographic data (for marketing), data related to the use of the website (e.g., IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location information).


Purposes of data processing and legal bases

We use the personal data we collect primarily to clarify user concerns and to conclude and process our contracts with our customers and business partners, particularly in the context of software development with our customers and the procurement of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations in Switzerland and abroad. If you work for such a customer or business partner, your personal data may also be affected in this capacity. In addition, we process personal data about you and other individuals, as permitted and as we deem appropriate, for the following purposes, which are in our (and sometimes third parties') legitimate interest: Offering and developing our offers, services, and websites, apps, and other platforms on which we are present; communication with third parties and processing their inquiries (e.g., applications, media inquiries); reviewing and optimizing procedures for needs analysis for direct customer contact and collecting personal data from publicly accessible sources for customer acquisition; advertising and marketing (including organizing events), provided you have not objected to the use of your data (if we send you advertising as an existing customer, you can object at any time, and we will place you on a blacklist to prevent further advertising); market and opinion research, media monitoring; asserting legal claims and defense in connection with legal disputes and official proceedings; preventing and investigating criminal offenses and other misconduct (e.g., conducting internal investigations, data analyses for fraud prevention); ensuring our operations, particularly IT, our websites, apps, and other platforms; video surveillance to protect our premises and other measures for IT, building, and facility security and to protect our employees and other individuals and assets entrusted to us (e.g., access controls, visitor lists, network and mail scanners, telephone recordings); purchasing and selling business units, companies, or parts of companies and other corporate transactions and related transfers of personal data, as well as measures for business management and compliance with legal and regulatory obligations and internal regulations of Eventcrew. If you have given us consent to process your personal data for specific purposes (e.g., when you register to receive newsletters or contact us via the contact form), we process your personal data within the scope of and based on this consent, unless we have another legal basis and we need one. Consent given can be revoked at any time, but this does not affect data processing that has already taken place.


Duration of the retention of personal data

We process and store your personal data as long as it is necessary to fulfill our contractual and legal obligations or otherwise achieve the purposes of the processing, i.e., for example, for the duration of the entire business relationship (from initiation and processing to termination of a contract) and beyond in accordance with legal retention and documentation obligations. It is possible that personal data will be retained for the period during which claims can be made against our company and to the extent that we are otherwise legally obliged to do so or legitimate business interests require it (e.g., for evidence and documentation purposes). As soon as your personal data is no longer required for the above purposes, it will be deleted or anonymized as a matter of principle and as far as possible. For operational data (e.g., system logs), shorter retention periods of twelve months or less generally apply.


Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as issuing instructions, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymization, and controls.


Obligation to provide personal data

In the context of our business relationship, you must provide the personal data necessary for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations (you generally have no legal obligation to provide us with data). Without this data, we will generally not be able to conclude or process a contract with you (or the entity or person you represent). The website cannot be used if certain information to ensure data traffic (such as IP address) is not disclosed.


Rights of the data subject

Under applicable data protection law and to the extent provided therein (such as in the case of the GDPR), you have the right to access, rectify, delete, restrict data processing, object to our data processing, particularly for direct marketing purposes, profiling for direct advertising, and other legitimate interests in processing, and to receive certain personal data for transfer to another location (so-called data portability). Please note, however, that we reserve the right to enforce the legally provided restrictions, for example, if we are obliged to retain or process certain data, have an overriding interest in it (to the extent we may rely on it), or need it to assert claims. If costs are incurred by you, we will inform you in advance. We have already informed you about the possibility of withdrawing your consent in section 3. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or cost implications. In this case, we will inform you in advance if this is not already contractually regulated. The exercise of such rights generally requires that you clearly prove your identity (e.g., by providing a copy of your ID where your identity is not otherwise clear or verifiable). To assert your rights, you can contact us at the address provided in section 1. Each data subject also has the right to enforce their claims in court or to file a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (https://edoeb.admin.ch).


Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.